A: You must have Windows Media Player 9.0 or higher installed to view our video. You can download Windows Media Player for free. Note that Windows Media Player 9 Series for Windows XP is no longer available. Please see the following list of Windows Media Player versions and the recommendations for your operating system.

A: We recommend the following specifications to ensure that you have a good viewing experience:

A: Just click on the red "Watch Live" button under the service you wish to view. If the service you wish to view has a button that is grayed out, then that campus is not broadcasting at that time.

A: You need a high-speed Internet connection (DSL, Cable Modem, T1, etc.) in order to watch higher quality broadcast; however, if you are having a difficult time connecting, try a lower quality version. Please check to make sure that you have Windows Media Player 9.0 or higher installed. If you continue to have problems, please

A: Yes, you can watch from anywhere in the world. Gateway LIVE is on a networking service that spans the globe.

A: Under normal circumstances, playback should not stop or stall. However, video delivery may be disrupted during periods of Internet congestion. If you have too many computer applications open and running at the same time, re-buffering may occur.

A: Stalled playback should be cleared up by refreshing your browser or closing your browser and opening it again. Also, try closing other computer applications that may be open at the same time.

A: While generally fast to load, live video can take 30-50 seconds to display. If video does not appear at all, you may be running a content filter, antivirus application or proxy accelerator that is preventing the streaming of content. Please turn off these services and try again. If the problem persists, please

A: Your computer may not meet the minimum system and bandwidth requirements for the player. You can check these requirements here.

A: Please ensure that your speakers or headphones are connected, turned on and not muted. If the problem persists, please

A: If you continue to experience problems after ensuring that you meet the system and bandwidth requirements and after trying all of the above troubleshooting steps, please